Hearing Aid Maintenance

The care and use of your hearing aids will initially be discussed at your hearing aid fitting appointment and reviewed throughout your hearing aid trial period. The Audiologists at Mile High Hearing are always happy to help you learn more about your hearing aids and help you get the most benefit from them.

Your hearing aids require routine maintenance. Hearing aids are very durable, but they also require great care in order to properly function. The cleaner and dryer you keep your hearing aids, the better they will function and the longer they will last.

Here are some general care tips to follow:

  1. Water and Moisture: Remove your hearing aids before bathing or swimming. You should not leave your hearing aids in the bathroom or other humid environments. Do not immerse your hearing aids in water. Moisture and condensation may damage your hearing aids. If moisture is a problem with your hearing aids, use a special drying kit, which are available for purchase at Mile High Hearing.
  2. Ear Wax: Ear wax can plug your hearing aid and interfere with the sound transmission. Ear wax that gets into the electronic components can cause the hearing aid to malfunction and need repair, in office and manufacturer repairs. Your Audiologist will show you how to clean ear wax from your hearing aids and will have suggestions to prevent continued build-up. If you have excessive ear wax production, you may need to schedule routine ear wax removal with your Audiologist at Mile High Hearing or your primary care physician.
  3. Cleaning: Clean your hearing aids on a regular basis with a soft, dry cloth. Never use alcohol, solvents or cleaning agents. Special care products for your hearing aids are available at Mile High Hearing.
  4. Products: Remove your hearing aids before using body care products. The fine particles of hairspray or powder make-up may clog the microphone input and volume control switch or program button. Hair gel and oils can also create a build-up on your hearing aids.
  5. Storage: Store your hearing aids out of the reach of children and pets. Pets are typically attracted to your hearing aids because they smell like you and may emit a high-pitched sound if left turned on.


Some hearing aid repairs can be performed in the office setting in a short period of time; others will need to be sent to a hearing aid manufacturer for repair. Your Audiologist will determine what kind of a repair is necessary if your hearing aid is not working properly. The Audiologists at Mile High Hearing have worked with hearing aids for many years and provide many in office hearing aid repair options. For your convenience, Mile High Hearing provides hearing aid drop-off services where your hearing aids can often be repaired at time or drop-off or within the same day.

Routine In-Office Care

We recommend that you schedule a routine hearing aid check every 6 months, which will include a thorough cleaning of your hearing aids. Our patients often tell us their hearing aids sounds clearer after having them cleaned in office.